Support
Please call +44 (0) 1462 433 441
Unsolicited sessions will be rejected
| Step 1: | Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Simply click the Start Session button above. |
| Step 2: | You are prompted to download a small virus-free plug-in. |
| Step 3: | With your permission, your support representative can view your screen and share control of your mouse and keyboard. |
| Step 4: | You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |
| ? | You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a FAQ page. You can also view a demonstration of a screen-sharing session. |
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SCENARIOS
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resolve specific issues.
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