Changes within the business
The way we work with clients is extremely important to us:
The way we work with clients is extremely important to us:
With the constantly changing landscape around Covid-19 our priorities as a business are around the wellbeing of EMH Staff and continuity of services to clients.
Ordinarily all support calls are treated equally however, we may be forced to prioritise calls based on the following criteria:
System outages
Security issues
Leavers
Setting up remote workers
Password resets
Routine admin tasks such as data access requests
New starters and other planned project and development work
Non-critical changes
Due to the virus a number of other services have been affected;
We appreciate your co-operation and understanding