Undoubtedly, AI offers huge potential. Harnessing its benefits requires clarity, understanding and board-level support. Open AI ChatGPT is concerned about the “hype and overhyping of AI”.
Today’s AI Actions
To get the best value from AI, the immediate actions for businesses are:
- brainstorm the business case, understanding how AI would be beneficial,
- analyse existing data for quality and process, and
- educate business leaders to gain understanding and inform business decisions.
This is broadly consistent with Open AI ChatGPT‘s top priority: “for business leaders to educate themselves about AI”.
What Should Change?
Transparency is key when gaining trust from stakeholders. Companies need to stop labelling products with AI integration as if without it, the product or service could not exist. Similarly, it’s essential that data quality and privacy are maintained.
What is Open AI ChatGPT’s suggestion? Organisations should “stop underestimating the importance of data quality: AI systems rely on data to learn and make decisions, so it is important to ensure that the data used to train and evaluate these systems is of high quality. Leaders should avoid using poor quality data or ignoring issues with data quality, as this can lead to flawed or biased AI systems that do not deliver the desired results.”