SERVICE STATUS
Please check the status icons below to see if we’re already aware of an issue with your service
Have any questions? Feel free to contact us:
SERVICE STATUS UPDATES
Please see the real-time status updates below for further information
Connectivity
Cyber Attack
Office 365
Exclaimer
WordPress
Azure
Datto
Other
🟢 ISSUE RESOLVED: IDNET have confirmed the issue is with OpenReach and they are liaising with them. We will provide updates as we get them.
🟠IDNET broadband - UPDATE IDNET have confirmed the issue is with OpenReach and they are liaising with them. We will provide updates as we get them.
🟠IDNET broadband - IDNET have confirmed they are seeing issues in the back-end, which may cause intermittent connectivity issues.
🟢 ISSUE RESOLVED: Microsoft 365 - Some users may be unable to send, or see delays up to two hours when sending email messages.
🟠Microsoft 365 - Some users may be unable to send, or see delays up to two hours when sending email messages.
🟠Microsoft 365 - Some users' outbound Exchange Online email messages may be marked as spam and not delivered.
🟢 ISSUE RESOLVED: Microsoft 365 - Users may be unable to access SharePoint Online sites and receive an authentication error.
🟠Microsoft 365 - Users may be unable to access SharePoint Online sites and receive an authentication error.
🟠Microsoft Teams - Some users may not see the scroll bar in any window in the in the new Microsoft Teams.
🟢 ISSUE RESOLVED: Microsoft Teams - Some users may be unable to access the Microsoft Teams service.
🟠Microsoft Teams - Some users may be unable to access the Microsoft Teams service. Microsoft are trying to isolate the root cause.
🟢 ISSUE RESOLVED: OWA (Outlook on the web) - Some users may be intermittently unable to search for messages within Outlook on the web.
🔴OWA (Outlook on the web) - Some users may be intermittently unable to search for messages within Outlook on the web.
🟢 Microsoft Teams - Issue where users may be unable to access Teams is resolved.
🔴Microsoft Teams - Users may be unable to launch the Microsoft app. Users may also see missing messages and/or may not be able to log into teams and will see a "oops" page.
OUR SUPPORT PRIORITISATIONS
Please be aware of the prioritisations below
The status section is designed to reflect our clients’ experience and may not always reflect the official position of the service vendors. We compile updates from our systems monitoring, client reports, vendor reports and public sources. Where we can refer you to vendor status pages with meaningful information we will do.
Please check the service status before you contact us because if it’s a broader issue, it is likely we’ll have a high number of calls and we won’t have any more information than appears on this page.
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