At EMH Technology, we like to avoid using jargon. With this in mind, let’s start with an explanation of RPA, or Robotic Process Automation. Digital Workforce defines RPA as: “A technology that utilises pre-defined business logic, established rules and structured data to automate business processes.”
RPA can add powerful automation to many business processes, increasing productivity via speed, convenience and accuracy. It is particularly useful when applied to tasks involving set, logical rules and a high volume of repetition.